MN DHS Licensed #1110944 Minority-Owned Agency Person-Centered Care
About Reliance Care

Care You Can Rely On

Rooted in Purpose. Led by Experience. Built on Integrity.

At Reliance Care, LLC, we are more than a provider — we are a purpose-driven organization built on compassion, education, and accountability.

Our vision is simple: to deliver ethical, high-quality, person-centered services that families can truly trust.

As a minority-owned agency led by highly educated professionals, we combine clinical knowledge, regulatory expertise, and financial integrity to raise the standard of care in Minnesota.

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Our Purpose

Why We Do What We Do

Reliance Care was founded to improve the quality, transparency, and reliability of Minnesota Home and Community-Based Services (HCBS). We believe:

  • Ethical, accountable care should be the standard
  • Families deserve transparency and communication
  • Staff deserve professional leadership and structure
  • Individuals deserve dignity, independence, and respect

This is not just business — it is responsibility.

Our Team

Leadership That Sets Us Apart

AC
Co-Founder & Accountant
Finance & Governance

MBA | BS Accounting | BS Business Management

Former Auditor – Minnesota Office of the Legislative Auditor (OLA)

Senior Accountant (Investment Division) – The McKnight Foundation

Bringing Expertise In
  • Financial oversight
  • Regulatory compliance
  • Governance and accountability
  • Internal controls and documentation standards

“At Reliance Care, compliance is not reactive — it is foundational.”

CEO
Chief Executive Officer
CEO

Licensed Assisted Living Director

Bachelor’s Degree in Psychology

Currently pursuing RN education

Providing Leadership That Ensures Services Are
  • Trauma-informed
  • Behaviorally aware
  • Professionally supervised

“Our CEO brings both heart and healthcare insight to service delivery.”

DC
Designated Coordinator
DC

Holds a Bachelor’s degree in Psychology and a Bachelor’s degree in Occupational Science, with an emphasis in Family Communication.

This Educational Background Provides a Strong Foundation In
  • Person-centered planning
  • Family systems and communication dynamics
  • Skill development and functional independence
  • Support coordination and advocacy
Designated Coordinator Is Responsible For
  • Ensuring services follow each individual’s person-centered service plan
  • Supervising and supporting Direct Support Professionals (DSPs)
  • Monitoring documentation accuracy and service authorization compliance
  • Providing staff training and competency oversight
  • Ensuring protection of client health, safety, and rights
  • Coordinating with case managers and interdisciplinary teams
  • Maintaining compliance with DHS licensing requirements

“Her background in psychology and occupational science allows her to approach service delivery holistically — focusing not only on tasks, but on communication, family involvement, functional independence, and long-term stability.”

“Her leadership ensures services are compassionate, structured, compliant, and aligned with each individual’s goals.”

Our Difference

What Makes Reliance Care Different

RF

Strong Regulatory & Financial Oversight

Auditing and accounting leadership experience ensures transparency and accountability

DHS

DHS-Aligned Program Supervision

Direct oversight of service delivery and documentation compliance

ED

Educated & Credentialed Leadership

Advanced degrees and professional licensure across finance, healthcare, and behavioral health

MO

Minority-Owned & Community-Focused

Committed to equity, cultural responsiveness, and accessible care

PC

Person-Centered, Not Profit-Centered

Focused on long-term stability, safety, and meaningful outcomes

What We Provide

Our Services

Minnesota DHS-licensed Home and Community-Based Services (HCBS)

  • Individualized Home Supports (IHS)
  • Individual Community Living Support
  • Homemaker & Companion Services
  • Respite Care
  • Semi-Independent Living Skills
  • Integrated Community Supports (ICS) FULL
  • Employment Services

Each service is structured to promote independence, safety, and community integration.

Standards We Hold

Quality, Safety & Compliance

  • DHS licensing compliance
  • Structured supervision by a Designated Coordinator
  • Internal documentation standards
  • Continuous quality improvement
  • Financial accountability and internal controls

We combine compassion with structure — heart with accountability.

Moving Forward

As we grow, our focus remains clear: provide high-quality, DHS-compliant, person-centered services led by educated, ethical leadership.

Reliance Care, LLC

Reliable Care You Can Trust.